FIA Cyber Crime Complaint Procedure

📌 What is Cyber Crime in Pakistan?

Cyber crime includes online fraud, hacking, identity theft, blackmail, and harassment through social media platforms. The Federal Investigation Agency (FIA) Cyber Crime Wing handles these cases across Pakistan. With increasing digital usage, cyber fraud cases like banking scams, WhatsApp hacking, and Facebook account theft are rising rapidly.

📝 Step-by-Step: How to File FIA Complaint

1. Visit official FIA complaint portal
2. Enter personal details (CNIC, email, phone)
3. Describe incident clearly
4. Upload proof (screenshots, transaction slips)
5. Submit and track your complaint

📂 Required Documents

• CNIC copy
• Email & mobile number
• Transaction proof (for fraud cases)
• Screenshots or chat history

⚖️ Types of Cyber Crimes You Can Report

✔ Online Banking Fraud ✔ Social Media Hacking ✔ Identity Theft ✔ Blackmail & Harassment ✔ Fake Investment Scams ✔ E-commerce Fraud

📞 FIA Contact Information

Helpline: 1991

Email: helpdesk@fia.gov.pk

❓ Frequently Asked Questions

How long does FIA take?

It may take a few days to weeks depending on case complexity.

Is online complaint valid?

Yes, FIA accepts and processes online complaints officially.

Can I track complaint status?

Yes, using your complaint reference number.

📈 Why Reporting Cyber Crime is Important

Reporting cyber crime helps authorities take action against criminals and prevents others from becoming victims. It also strengthens Pakistan’s digital security system and builds safer online communities.